Frequently Asked Questions

No. IBM Janitorial is exclusively a commercial cleaning company. We focus entirely on offices, facilities, and business properties in Boise, Meridian, Eagle, Kuna, Garden City, Star, and the greater Treasure Valley. This singular focus means our team, training, and equipment are optimized specifically for commercial environments - not split between different client types.

We serve commercial clients throughout the Treasure Valley, including Boise, Meridian, Eagle, Kuna, Garden City, and Star. If your facility is just outside these areas, contact us - we may still be able to accommodate you. Call 208.891.8922 or email info@ibmjanitorial.com.

Every commercial facility is different, so all pricing is customized based on your building's square footage, layout, service frequency, and specific cleaning requirements. We don't publish one-size-fits-all rates because they wouldn't serve you accurately. Request a quote and receive a clear, itemized proposal within one business day - with no obligation.

Yes - without exception. Every IBM Janitorial technician undergoes a thorough background check before working in any client facility. Your security and peace of mind are non-negotiable for us. We also ensure all team members are professionally trained before their first client visit.

Yes. IBM Janitorial is fully insured. You can invite our team into your facility with complete confidence. We're happy to provide insurance documentation upon request as part of the onboarding process.

Absolutely. We offer flexible scheduling including early morning, evening, and weekend services to accommodate your business operations. Most of our commercial clients in Boise and Meridian prefer after-hours cleaning to minimize disruption during business hours. We'll work around your schedule, not the other way around.

Our floor care team is trained and equipped for all major commercial floor types including VCT (vinyl composition tile), polished concrete, luxury vinyl plank, hardwood, ceramic tile, and more. We use the correct products and techniques for each surface to protect your investment and deliver professional results. If you're unsure about your floor type, we'll assess it during the initial walkthrough.

For most commercial environments with regular foot traffic, we recommend a professional deep extraction clean every three to four months. High-traffic spaces or client-facing areas may benefit from more frequent service. We'll make a specific recommendation based on your facility's usage patterns and carpet condition during your initial assessment.

Contact us within 24 hours and we will return to address any concerns at no additional charge. We stand behind every visit - no arguments, no runaround. Consistently meeting your expectations is the only standard we operate by, and we take it seriously.

Simple. Fill out our online quote request form, call us at 208.891.8922, or email info@ibmjanitorial.com. We'll schedule a facility walkthrough, build a customized service plan, and provide a transparent proposal - with no obligation to proceed.